We are a team made up of Certified Trainer, Certified NLP Practioner, Certified DISC Behavioral Profiling and Certified Professional Coach (ICF)
We focuses on "Skill Development" training rather then "Theory Based" Training. Our facilitators facilitate in depth discussion, intense case studies and skill application in the workplace
We develop leaders, help companies transform the way they think, implement intervention, promote learning organization and improve leader effectiveness
We work with fortune 500 companies across Malaysia & Asia Pacific, Non Profit Organization, Government Linked Companies, Small Medium Enterprise, ETC
The Culture within Jay is focused on entrepreneurship and team members are emplowered to work to make decisions and adjust the program to suit the client in the given situation.
There is No Official Working Time for Jay Employees and they can work anywhere and anytime. Team members are chosen from difference industries to allow us to have a unique perspective while still being trained within Jay Team Coaching to provide consistent quality of services
We offer a variety of services to our clients including Training, Workshop, Executive Coaching, Team Building and Employee Engagement Activity
We’re putting a lot of effort to design and prepare “Pre & Post Work” as We believe that enormous learning happens before and after the training
We focuses on “Skill Development” training rather then “Theory Based” Training. Our Facilitators facilitate in depth discussion, intense case studies and skill application in the workplace
Supervised role play, Simulation, facilitated activity & debriefing, brainstorming, reflection moment and action plan exercise. Those Jay’s delivery methodology to ensure program’s practicality to our esteem client!
We are a diverse team that made up of Certified Trainer, Certified NLP Practitioner, Certified DISC Behavioral Profiler and Certified Coach (ICF)
Satisfied Clients
Training
Testimonials
Facilitators
We Help Companies Transform The Way They Think, Implement Intervention & Foster Learning Culture
To arrange a consultation or workshop, send us a message.
Malaysia
What are our clients are saying about us?
“We had a most wonderful & memorable time in Janda Baik. Jay teams were constantly engaging & did their best to care for our needs. The training and events were well-coordinated and balanced indoors & outdoors. Keep up the good work”
“JAY Team Coaching helps our company, with 2 hour customized "Team Alignment" program was very good to align all site and functional leaders in Asia, It was very helpful session. Thanks to Jay Team.“
“The trainers were very engaging & competent. The feedback from the participants were very positive & the learning experience was straightforward”
Thank you for delivering a wonderful activities ! It was greatly appreciated. The event was a great success ! We wanted to take a moment to thank you, Desmond and Jovie for making our event so special
“Jay Team Coaching has created high synergy between our team to achieve ultimate goal – “One Team, One Goal”, make the full day workshop not just full of laughter and team bonding but also highly effective”
"The training were designed and executed with the prefect amount of challenges and excitement during there 3 days 2 nights event. There was an ideal combination of mental and physical challenges in which it encouraged every staffs to contribute together creatively and innovatively
“A huge shout out to Jay Team Coaching coaches for their contribution to the overall success for our team building camp”. The quality and standards of the training were surb, and we definitely would recommend Jay Team Coaching to everyone!”
“Jay Team were well prepared and very committed in making the event successfully. Everyone felt that you and your team done a superb well job in conducting the team building to us. We have your company recommended to others because of our satisfaction with your services.
“Instant changes were found especially within problematic departments and staff. There are now motivated and energetic at work. Thank you so much for the encouragement and became an eye opener for us. We are now effective team!"
“I would say the training session very good. All the participants seem to enjoy and learn new things. We achieved the objective to get all the participants knowing each other and be together”
“The staff member running the event were extremely enthusiastic and easy to work with, people kept telling me how much fun they had and how different this type of event was for a social function.”
“t had a big impact and changed the way we interact in a very positive manner. Participants are also more confident and there is a higher level of trust in the team as a result”.
Imagine how much more successful if your every employee of your organization received the training
and tools so that a healthy change can be sustained
Resistance to change, a silo-ed structure, and a lack of emphasis on continuous learning
Disengaged employees, undeveloped skills, weak leadership and a lack of motivation
Poor Management, Lack of sense of belongings, Toxic Workplace Behaviors and high employee turnover
Limiting belief = Limiting action = Limited decisions = Limited results.
Open belief = Open action = Open decisions = Open results
A zone that constantly challenge us to become better person, a zone where we can pick up skill set to improve self and to have right mind-set to move us forward.
A right and effective skill set would be able to sustain change behavior and will propel individual to the next level .
An effective individual know how to use different power to different people in different situation.
Win-Win is a frame of mind and heart that constantly seeks mutual benefit in all human communication.
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This program provided ICF Coaching concepts, tools and process to harness their leadership skills and capabilities.
We offer a variety of services to our clients including
Sharpening Leadership Skill, Increased Career Growth & Opportunity, Beneficial to Personal Life
Healthy Succession Planning, Talents Attraction and Development, Improved Employer Branding
Improved Staff Satisfaction,Low staff turnover rate and Reduced Recruitment Cost
To arrange a consultation or workshop, send us a message.
Lacking of New Ideas, Status Quo, Doing same things over and over again
Lacking of Open Communication, Avoidance of Accountability and Fear of Conflict
Lacking of Commitment, Inattention to Result, Unproductive Meeting & Poor Planning
Leaders who demonstrate “high trust” behaviors are tend to draw more positive energy from surrounding and empowering people to do more great things.
Participant will be going through a “Trust Assessment” to identity their” Trust Pattern” It allows trainer to have deep discussion about their Trust Challenge in a constructive manners.
An effective Leader/Coach uses Three Trust Building competencies to increase team performance and effective to achieve coaching desired outcome.
It’s important for us to avoid, build or repair the trust everyday in our daily actions. One of effective technique to repair broken trust is to “making deposit to damaged emotional account”
Trust is about building a pool of synergy with others, having a pool with shared meaning and Win Win mentality is crucially important to a “high trust” organization
Identifying the root cause of a problem, generating options and selecting the best solutions
Organization not growing or growing slow, profit margin low, marker share shrinking
Unsatisfied customers increased and lost of deals to competitor due to poor customer complaint handling
Ineffective works, Stay in Comfort Zone, Staff lacking skill and boredom at work
In this Course, You will Learn to be Creative and Effective in
- What’s Causing the Problem?
- The 5 Why
- Pareto Principle
- Look at the Whole System
- Osborne Checklist
- Mind Mapping
- Decision Tree
- Boost your Creativity
- Intuition and Logic
- Rating Charts
- Don’t settle for Second Best
- Risk Analysis
- Team Decision
- ABCD Decision Making
Practising Problem Solving & Decision Making with Right Tools
5 why’s is a Root Cause Analysis Tool. The outcome of a 5 Why’s analysis is one or several root causes that may ultimately identify the reason for a problem.
It uses the Pareto Principle (also known as the 80/20 rule) the idea that by doing 20% of the work you can generate 80% of the benefit of doing the entire job.
Osborn's checklist is tool to support concept generation, a comprehensive list of questions about ideas and problems and aims to encourage creativity and divergence in concept generation.
To arrange a consultation or workshop, send us a message.
Your capability is not measured by your big ideas, is by how other back you and support your plan
Organization not growing or growing slow, profit margin low, marker share shrinking
Unsatisfied customers increased and lost of deals to competitor due to poor customer complaint handling
Ineffective works, Stay in Comfort Zone, Staff lacking skill and boredom at work
Understand the different beliefs and values of each generation and Find your own personal generational profile
This tool allows people to appreciate the value of their own conflict styles and also learn the value of other styles as well.
Making an Importance versus Influence Matrix helps to map out stakeholders and their relation to the issue at stake in the MSP.
Power means many different things to different people. An effective individual know how to use different power to different people in different situation
Provide Effective Feedback base on SBI (Situation, Behaviors & Impact)
- Establish you identity as a Manager
- 30, 60, 90 days Plan and Tools
- Stakeholder Matrix & Engagement
- Situation Communication Style
- SBI Feedback
- Embracing Feedback
- Leader as Coach with 5 Coaching Competencies
- Repairing Damaged Trust
- Diversity & Inclusion
- Thinking Strategically
- Change Starts with You – Model The Way
We all know that “Learning” become luxurious to pursue especially in this period of time with lot of uncertainty and we all know also continue to invest in learning is the way to move organization ahead of competition in long run.
With the key concepts of driving Guided Self-Directed Learning, Skill Practices Focus and Personalized Group Coaching for real life implementation. We help you to
In this Guided Pre Program, enormous learning happens before the participant actually attending the training workshop as they will need to complete a series of coursework & learning
Receive a Pre Recorded Video from Facilitator to guide participants on completing the Pre Program
Complete a series of Pre Work assignment & case studies with support
Receive and familiar with all course related materials - Training Materials, Tools & Planner
Read & Watch relevant articles and online videos to expand your learning experience – link will be sent to participants
Participant’s manager will receive a guide on the overall program contents and what can they do to support participant in the journey of self-directed learning and virtual training!
As HR or L&D personnel, you might tied up with planning and administration tasks and hence we would like to offer our support to
Liaise with the participants directly so that you can focus on your important tasks, lets us handle the administrative tasks. Participant can reach us via whataspp or even give us a call in regards to program clarification
We can provide an “virtual learning support” to participant who need helps or clarification in order to complete the pre program as well as enjoy the learning journey prior to the training workshop.
We know you wouldn’t want to be stuck in front of your computer for 1 full day, so we break down the virtual training into 2 x half days sessions or 4 x 90-minutes-short session on your choice
Prior to attend the workshop, we believe that you should have acquired enough knowledge from the Pre Program’s series of coursework. Hence, The 2 blended learning sessions will be putting high focus on “skill development” and “creating participant's awareness” through simulation and role play activity.
This blended learning workshop is made up of 2 parts:
1.1 x half day Training Workshop to focus on skill practise with simulation, case study and role play
2.1 x half day of Small Group Coaching focus on guiding you through real life implementation issue that you will meet of have meet
We are combining the advantages of online and offline delivery to bring you a course that gives you the best of both worlds. (May be converted to online learning if the COVID-19 risk remains high)
Pressure to juggle the needs of all level of stakeholders
Disengaged employees, undeveloped skills, weak leadership and a lack of motivation
High Staff Turnover, Poor Succession Planing, External Hiring increased
One of the biggest challenges of leading as middle manager is need to juggle the needs of all level of people around you.
Learn to understand boss' priorities and Pain Point, knowing your boss's strengths and Blindspot.
Your ability to shift your communication style dealing with your peers under difference situation is critically important.
To be an effective Coach Leader to use different coaching competencies to increase individual and team performance
Making an Importance versus Influence Matrix helps to map out stakeholders and It will generates insights on the importance and influence of each stakeholder.
We all have situations when things don’t our way. Change is dumped on us when the unexpected happens and Many of us collapse under the stress and worry. so what is resilience all about? “Resilience is the ability to not fold under pressure, even if you don’t feel calm and confident”
This course will explain to you how to bounce back from difficult situation, by learning new strategy and techniques.
Contents:
In this program, you will explore the emotional side of yourself and how to better use your natural inner working to your greatest benefit. you will learn ways of dealing with yourself, your challenges and stresses. You will also discover your EQ and how you can further develop and use it to your greatest benefits.
Content:
Being able to communicate effectively is an important assets. it can create superb rapport with colleague and customers alike, increase sales and help you achieve and contribute towards your success. This program provide tools and ideas on how be more persuasive, using different style and level of language pattern to communicate, influence and inspire.
Content:
This program is designed to allow participants honed their ability to lead by example through the effective time management and Prioritization which will improve personal effectiveness. This also increase personal productivity and enhance overall effectiveness of the workplace
Content
In this course you will learn how to manage your reputation and one of your most important work relationships: your rapport with your boss. Discover how to understand your manager’s world, preferences, and style; support your boss’s goals; be a help; and lead by offering solutions. Plus, learn how to manage particularly difficult types of bosses, such as the boss who’s never available, the mean boss, or the boss who acts better than everyone else.
Contents
This Program is designed to provide participants with he essential concepts, tools and techniques that will help them to improve their skills in managing their subordinates more effectively, as we ll as the ability to interact and work well with all those whom they have dealings with
Content:
Building & Sustaining Trust
Gaining Power and Influence
Managing Team Conflict
Building High Performance Team
We often hope to solve current and future challenges in our workplace with answers that have worked in the past but sadly it always turn out a failure.
This program allows the organization to develop and nurture both creativity and innovation so that it can create new understanding, application and commitment for employee to the organization and a breakthrough to a different level of work attitude.
Content:
Managers constantly negotiate – usually on issues of critical important to the organization. negotiating errors can be enormously costly and perhaps even hazardous to the long term interest of the organization. as such, successful managers actively develop thier negotiation skill in order to understand the complex aspects of negotiation and develop mastery at negotiation.
Content:
The more you know about performance measurement—what it is and why it matters—the better you can help your group and your organization achieve goals. Performance management and measurement is the process of gathering data to see whether an organization’s business results are meeting operational and strategic goals. As a people manager as well as an organizations need to measure ther performance using different methods and criteria.
Content:
In this course you will learn to project self-confidence, clarity, and credibility even under conditions of stress, pressure, and uncertainty.
Few key factors that drive executive presence, and the specific actions that make them work for you and you will also learn difference between internal and external presence, and how to enhance both to increase your self-assurance and self-possession without being fake or feeling inauthentic.
Contents:
About 70% of all organizational change efforts fail. By learning how to manage change, you can ensure that your organization beats the odds—and reaps lasting benefits from your change initiatives. No matter where you work, the challenges of increasing competition, technological changes, financial upheaval, demographic shifts, and other factors have made continuous organizational change more vital than ever before.
Content:
The Purpose of this workshop is to prepare the managers and leaders for changes in their role in 21st century, with regards to people development and performance management. This session will be introducing Google’s 8 Managers competencies and strategy that can support them in the VUCA environment
Content:
Human being have suffered by generational gap between the old and young and it is one kind of many conflicts caused by generational differences. Because each generation has different expectations, belief, values, wants and appraoches to learning so, the possibility of tension and misunderstanding are increased.
“Generational conflicts are inevitable, but manageable”
Contents:
Mindfulness is being taught and practiced in a growing number of organizations worldwide in the effort to improve personal and professional effectiveness and overall organizational productivity.Business leaders recognize its career impact and workplace benefits. Mindfulness can help you be more conscious of your prejudices, goals and values and it can also strengthen your leadership skills
Contents:
Valuing Differences, Diverse Ideas from Diverse Team,
Uniqueness + Belongingness = Team Collaboration
Effective & Efficient work, Creativity & innovation drive Productivity
We all know that “Learning” become luxurious to pursue especially in this period of time with lot of uncertainty and we all know also continue to invest in learning is the way to move organization ahead of competition in long run.
With the key concepts of driving Guided Self-Directed Learning, Skill Practices Focus and Personalized Group Coaching for real life implementation. We help you to
In this Guided Pre Program, enormous learning happens before the participant actually attending the training workshop as they will need to complete a series of coursework & learning
Receive a Pre Recorded Video from Facilitator to guide participants on completing the Pre Program
Complete a series of Pre Work assignment & case studies with support
Receive and familiar with all course related materials - Training Materials, Tools & Planner
Read & Watch relevant articles and online videos to expand your learning experience – link will be sent to participants
Participant’s manager will receive a guide on the overall program contents and what can they do to support participant in the journey of self-directed learning and virtual training!
As HR or L&D personnel, you might tied up with planning and administration tasks and hence we would like to offer our support to
Liaise with the participants directly so that you can focus on your important tasks, lets us handle the administrative tasks. Participant can reach us via whataspp or even give us a call in regards to program clarification
We can provide an “virtual learning support” to participant who need helps or clarification in order to complete the pre program as well as enjoy the learning journey prior to the training workshop.
We know you wouldn’t want to be stuck in front of your computer for 1 full day, so we break down the virtual training into 2 x half days sessions or 4 x 90-minutes-short session on your choice
Prior to attend the workshop, we believe that you should have acquired enough knowledge from the Pre Program’s series of coursework. Hence, The 2 blended learning sessions will be putting high focus on “skill development” and “creating participant's awareness” through simulation and role play activity.
This blended learning workshop is made up of 2 parts:
1.1 x half day Training Workshop to focus on skill practise with simulation, case study and role play
2.1 x half day of Small Group Coaching focus on guiding you through real life implementation issue that you will meet of have meet
We are combining the advantages of online and offline delivery to bring you a course that gives you the best of both worlds. (May be converted to online learning if the COVID-19 risk remains high)
- Being In A Challenging Situation
- Knowing the big picture of the situation
- Determine the Strategy
- Identify the situation and Practice your Skill
- Focus on Action you can Do
- Bring your practiced skill to the next level
- Mindfulness Minded
- Fine tuning your strategy and skill
- What Is VUCA & How is it Impact Nowadays Business
- Leveraging VUCA
- Setting "Mind-Set" Strategy
- Top 5 Future Skills
- Employee Performance VS Employee Development
- Cultivating Learning Culture - Building Versatile Skill Sets
- Embrace "Start up" Mindset
- Learn, Unlearn, Relearning
- Make Request Effectively
- Manage Expectation
- Maintaining Professional relationship as well establishing intimacy & Trust
- Conflict Management Tools
- Provide SBI Feedback
- Repairting Damage Trust
- Preparation for High Stakes Conversation
- Handle High Stake Moment
- Make it Safe
- Build Trust through sharing Feeling and Thought
- Active Listening with Empathy
- Hold Accountability through Involvement
- Raise Self Confidence with Facts & Recognition
- Why Do You Need to Be Strategic
- Having Strategic Thinking Mindset Skill
- Thinking Strategically
- START Bursting
- Force Field Analysis
- 4 Displine of Execution
- Porter’s five forces
- Osborne checklist
- Root Caused Analysis
- Putting Together A Strategy For Your CEO!
- Developing Execution Discipline
- Communicating A Shared Strategy company-wide