Three Signs that Your Organization are Lacking of Creativity In Problem Solving & Decision Making

STAGNANT ORGANIZATION

Organization not growing or growing slow, profit margin low, marker share shrinking

 

UNMET CLIENTS NEED

Unsatisfied customers increased and lost of deals to competitor  due to poor customer complaint handling

LOW PRODUCTIVITY

Ineffective works, Stay in Comfort Zone, Staff lacking skill and boredom at work

In this Course, You will Learn to be Creative and Effective in

Identify Root Cause of a Problem

           - What’s Causing the Problem?

           - The 5 Why

           - Pareto Principle

           - Look at the Whole System

Generating Options

           - Osborne Checklist

           - Mind Mapping

           - Decision Tree

           - Boost your Creativity

Selecting The Best Solutions

        -  Intuition and Logic

        - Rating Charts

        - Don’t settle for Second Best

        - Risk Analysis

        - Team Decision

        - ABCD Decision Making

Practising Problem Solving & Decision Making with Right Tools

Asking 5 Whys

5 why’s is a Root Cause Analysis Tool. The outcome of a 5 Why’s analysis is one or several root causes that may ultimately identify the reason for a problem.

Pareto Application

It uses the Pareto Principle (also known as the 80/20 rule) the idea that by doing 20% of the work you can generate 80% of the benefit of doing the entire job.

Osborne Checklist

Osborn's checklist is tool to support concept generation,  a comprehensive list of questions about ideas and problems and aims to encourage creativity and divergence in concept generation.

GET IN TOUCH...

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